• What appliances are included?

Each apartment has a Samsung; 50” smart TV included. We provide, touch control ceramic induction hob, combi oven and/or microwave options, fridge freezer, dishwasher and washer/dryer. Sounds technical? Fear not, ‘how to’ guides are provided on the MyModa app. Plus, the team are always on-hand to offer support and show you how everything works when you move in. 

  • Are the apartments fully furnished?

You know by now, we don't do things in halves... good furniture wasn’t good enough for our residents. Moda bring you beautiful interior designed apartments with a bespoke furniture package. 

A typical furnished apartment will include plush velvet sofas, wood finish media unit, nested coffee tables, marble topped dining tables and chairs. Bespoke fitted wardrobes, marble effect bedside tables and 1,000 individual pocket sprung mattress made from natural materials. The comfiest bed of all time, even if we do say so ourselves. 

  • Are there furniture options?

Some apartments are available un-furnished. Our Reservations team will help match your needs and find your perfect home. 

  • Will broadband be available when I move in?

Definitely... on from day one. We understand the importance of being connected from the moment you move into your home. 250MBPS fibre broadband is included within your rent and set up. 'Home is where the WiFi is' - you can connect throughout the communal areas including guest WiFi for your visitors. Want to go fastest, talk to us about an 1GB upgrade. 

  • Am I responsible for the council tax?

Yes, you will be responsible for the Council Tax from the first day of your tenancy and should contact the council when you move in. 

  • Am I responsible for utilities?

Residents are responsible for the paying the apartment utilities direct to the billing company - Community Utilities. We've made it easy for you though... water, electricity and heat are billed on one monthly invoice that is paid by direct debit. 

As part of your move in process you will sign up to Community Utilities and our team will check this is done on move-in day. You will only pay for energy and water that you use as your meters are constantly read.

  • Can I change a utility supplier?

The metering infrastructure at Moda works on a single supplier so there's no need to change suppliers to get the best rates. We have procured highly competitive rates for all utilities and our brokers review the market annually to make sure we're getting you the best price. Check out Partners on the MyModa app for more info. 

  • Can I connect to Sky?

Your Samsung TV will be installed and Sky Q enabled with exclusive resident offers and savings! Your account set up and payment will be directly with Sky services, and full details of how to join will be provided within your move-in process.

  • Is there a telephone line within the apartment?

Due to growing demand for various media platforms, there will not be a traditional phone line installed. If you want to know more about our WiFi calling functionality, speak to our Reservations team for full details. 

  • Do I need a TV licence?

Yes, you'll need to set this up when you move in to take advantage of your free Samsung TV or use additional sets. Links will be provided to register, or you can make a change of address on your existing agreement. This will be billable directly from the TV licensing authority.

  • Do you carry out apartment inspections?

By prior appointment, we'll carry out apartment condition checks halfway through your tenancy. You're welcome to be present, as we want to make sure that you're satisfied with all aspects of your home.  

Not found the answer you're looking for or thought of something else? No sweat. DM us on social or contact your Moda team.