- How do I view an apartment?
Give us a bell on 0161 989 4200 or email us at firstname.lastname@example.org. If you can't wait, you can search, select and reserve your new home online! Are you currently overseas? No problem, use the online reservation process, we can also arrange for a live from site WhatsApp or Skype.
- How do I reserve my apartment?
It’s easy. Once you have chosen your new home, we take a reservation payment of £200 to secure it whilst we get it ready for you and complete your application and referencing. The payment is deducted from your first months’ rent. For the finer details, give our T&C's a read.
- I want to know more about deposit free renting
There's no hefty deposit costs or hidden fees. We will complete an inventory and check against this at the end of your tenancy. You'll also be kept in the know and we'll discuss any change of condition with you in line with your tenancy agreement.
- How long does the application process take?
You will usually get initial feedback on your application within 48 hours of receiving referencing. Move-in dates will be agreed during the application process in line with the handover of the phases of Moda, Angel Gardens.
- How do I pay my rent?
Your first rent payment is pro rata to the end of the month or if you move in from the 20th onwards, you'll pay to the end of the following month. Then, your rent will be due on the 1st of the month in advance. Straightforward via a direct debit.
- Is there a minimum or maximum stay?
We're flexible. We can offer 6 to 36 month contracts on most of our apartments and anything in between.
- How do I report a problem?
Maintenance requests can be reported directly to the Moda, Angel Gardens concierge team or via the MyModa app.
- Is help available 24/7?
Yes, our concierge desk is staffed 24/7. General maintenance requests will be progressed during standard working hours and we have an emergency response in place for urgent issues. We'll always keep you up to date.
- Will I be charged for repairs?
You will not be charged for any general maintenance requests. Repairs required due to misuse or damage will be chargeable. If you want to put anything on the walls, or carry out your own home improvements, you can put in a request to the concierge team and we'll be happy to advise you further.
- What happens if I lose a fob or can’t access my apartment?
Speak to our concierge team who will be happy to assist you
Staying Longer or Moving Out
- How do I extend my tenancy?
Just give the Moda, Angel Gardens leasing team a shout. This can be done at any time or no later than one month before the end of your initial tenancy term.
- If I want to move out, how much notice do I need to give?
We'll be sad to see you go. If you do decide to move, then please let us know as soon as possible and no later than one month before the end of your tenancy. You do need to let us know in writing, email is fine, about ending or extending your tenancy.
- What do I need to do before I move out?
We will contact you with a nice and easy move out process as soon as you confirm you are leaving us.
- What will I be charged for when I leave?
We'll speak to you about any change in condition/ damages to the apartment or furnishing that are beyond reasonable wear and tear and costs for repair of those.
Not found the answer you're looking for or thought of something else? No sweat. Call us or drop the team a line on 0161 9894200 or at email@example.com.